Home GOVERNANCE Grievance Mechanism
At VASTU, customer service and satisfaction are our prime focus. We believe that providing prompt and efficient service is essential not only to attract new customers but also to retain existing ones. In order to make VASTU's redressal mechanism more meaningful and effective, a structured system has been built. This system would ensure that the redressal sought is fair and is within the given framework of rules and regulations.
Vastu Housing Finance Corporation Limited has facilities available at each of its branches and offices for the customers to lodge and submit their grievances.
Call us at | 1800 22 0001 | |
Email us at | customercare@vastuhfc.com | |
Write to us at the below mentioned address: | Vastu Housing Finance Corporation Limited A-203, Navbharat Estates, Barrister Nath Pai Marg, Azad Nagar, Sewri, Mumbai, Maharashtra 400015 |
Grievance Officer:
Mr. Sujay Patil / Rohith Balakrishnan
Email us at | customercare@vastuhfc.com | |
Write to us at the below mentioned address: | Vastu Housing Finance Corporation Limited A-203, Navbharat Estates, Barrister Nath Pai Marg, Azad Nagar, Sewri, Mumbai, Maharashtra 400015 |
Email id | crcell@nhb.org.in | |
Online Portal | https://grids.nhbonline.org.in | |
Write to us at the below-mentioned address:: | Department of Regulation and Supervision (Complaint Redressal Cell) 4th Floor, Core 5-A, India Habitat Centre Lodhi Road, New Delhi – 110003 |