Contact Vastu Housing Finance - Best Home & Commercial Loan Company

The complaint which the corporate office directly receives through Email/Calls/letter will be attended in consultation with the concerned branch
The complaint(s) received at the branch (es) shall be recorded in the Complaint Register and redressed in consultation with Corporate Office
Customers can contact us at 1800 22 0001 or email us at customercare@vastuhfc.com between Monday to Friday between 10:00 am to 6:00 pm
We assure a reply/acknowledgement to call within 48 working hours
We assure a reply/acknowledgement to letters/emails received through this channel within seven working days.

Call us at

1800 22 0001
Email us at

customercare@vastuhfc.com
Write to us at the below mentioned address:

Vastu Housing Finance Corporation Limited A-203, Navbharat Estates, Barrister Nath Pai Marg, Azad Nagar, Sewri, Mumbai, Maharashtra 400015

If the customer is not satisfied with the customer service team resolution within two weeks, they can redirect their complaint to our Grievance officer.
Grievance officer Details are mentioned at all branches.
Customers can also write us on Vastu Housing Finance Corporation Limited A-203, Navbharat Estates, Barrister Nath Pai Marg, Azad Nagar, Sewri, Mumbai, Maharashtra 400015
Complaints received at our end will be seen in the right perspective and analyzed from all possible angles. The communication of VHFCL's stand on any issue will be provided to the customers within one month upon the receipt of the complaint. Complaints that require some time for examination of issues involved will be acknowledged promptly

Grievance Officer:

Email us at

grievance.officer@vastuhfc.com
Call us at

022-35286712
Write to us at the below mentioned address:

Vastu Housing Finance Corporation Limited A- 203, Navbharat Estates, Barrister Nath Pai Marg, Azad Nagar, Sewri, Mumbai, Maharashtra - 400015

In case the response is unsatisfactory, or the response is not received from the company within a reasonable time (1 month), or the customer is dissatisfied with the response received, the customer may approach NHB (National Housing Bank)
Customers can contact NHB on https://grids.nhbonline.org.in/Department of Regulation and Supervision (Complaint Redressal Cell) 4th Floor, Core 5-A, India Habitat Centre Lodhi Road, New Delhi – 110003 or register their grievance through the online portal

Online Portal

https://grids.nhbonline.org.in
Write to us at the below-mentioned address:

Department of Regulation and Supervision (Complaint Redressal Cell) 4th Floor, Core 5-A, India Habitat Centre Lodhi Road, New Delhi- 110003

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